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Hotels & Resorts

Loyalty perks thin out while luxury brands redraw their maps

Langham's Brilliant program ends points and free nights in January, and Marriott hotels are posting incoming-elite counts at the desk. Meanwhile Kempinski buys the Augustine Prague, Minor enters Morocco, and Hyatt Centric lands in Sapporo.

Photograph — Hotels & Resorts library
01News

Langham's Brilliant drops points and free nights from January 12

Langham is changing its Brilliant program effective January 12, 2027. Point earning and free night awards go away, according to the report, leaving a status-and-benefits model.

What it means for advisors: clients with Langham-loyal habits should use or lock in any free-night value before the cutoff. After that date the pitch for Langham shifts from earning to benefits and the property itself. Review which clients hold balances and flag the deadline now.

Sources 18
02News

Kempinski buys the Augustine Prague and pushes relaunch to early 2027

The 101-room Augustine in Prague left Marriott's Luxury Collection on April 1. Kempinski has now acquired it outright, its first acquisition since 1970, and plans to relaunch it in early 2027. That is later than the earlier late-2026 target.

What it means for advisors: the hotel stays open and bookable during the transition. Clients who book it through Bonvoy should be checked for how bookings and elite recognition changed after the flag change. The slipped timeline is worth raising with anyone planning a stay around the relaunch.

Sources 7111415
03Data point

Incoming-elite counts at the front desk temper upgrade odds

The Westin St. Francis in San Francisco displays the number of incoming elite members on its front desk display. A related reader question asks whether on-request housekeeping is expanding, and Hotel Indigo Vienna has been cited as one example.

What it means for advisors: upgrade and late-checkout expectations for status holders should be set conservatively. Lean on advisor-program amenities such as Marriott STAR, Hilton Impresario and Hyatt Prive rather than elite status alone.

Sources 3327
04News

Hilton adds bonus Honors points on US co-brand Amex cards

Hilton has a new bonus Honors points offer on its US co-branded Amex cards, running through December 31, 2026.

What it means for advisors: US clients who are Hilton-loyal may want to compare the card bonus against their upcoming stays. The window is long, so there's no need to rush, but it is worth raising before year-end bookings are finalized.

Sources 22
05Destination

Hyatt Centric opens in Sapporo, a first for Hokkaido

Hyatt Centric has debuted on Japan's Hokkaido with a 216-room hotel in Sapporo, the first Hyatt Centric on the island.

What it means for advisors: it adds World of Hyatt capacity in Hokkaido, a market with strong winter and ski demand. Hyatt-loyal clients now have a points-earning option there.

Sources 28
06Supplier

Minor Hotels plans Anantara Retreat Rabat, its Morocco debut

Minor Hotels will enter Morocco with the 38-key Anantara Retreat Rabat, developed with Bloom Holding and slated to open in 2030.

What it means for advisors: this is the group's first Moroccan property and extends Anantara's reach in North Africa. The opening is far off, so treat it as a pipeline item rather than something to sell now.

Sources 202932
07News

Delta delays Riyadh again as Saudi airports face disruption

Delta has postponed its Riyadh launch for the third time, now to March 27, 2027, following missile and drone strikes. Riyadh airport is closed until Sunday, and other Saudi airports may see cancellations.

What it means for advisors: review any client itineraries touching Saudi Arabia and the wider Gulf, including stays at luxury properties such as Mandarin Oriental. Build in flexibility and monitor airline notices.

Sources 172326
08News

London luxury: Mandarin Oriental Hyde Park reshuffles, Shangri-La names a Europe operations VP

Mandarin Oriental Hyde Park has a new leadership team, and Dinner by Heston Blumenthal ends in January 2027, to be replaced by a new restaurant concept. Clients booking London beyond that date should expect dining changes.

Separately, Shangri-La has appointed Hakan Ozel as Vice President, Operations for London, Paris and Istanbul. It is a modest leadership change, but relevant to advisors with Shangri-La Circle clients.

Sources 1324

Sources — Hotels & Resorts Department

  1. 1
    Singapore Airlines Introduces New In-Flight Amenities In All Cabins
  2. 2
    Shangri-La Group Appoints Hakan Ozel as Vice President, Operations for London, Paris and Istanbul - Hospitality & Catering News
  3. 3
    Beijing raises a glass to Bavaria - China Daily
  4. 4
    Shangri-La Group Appoints New VP, Operations- Europe - https://safariindia.com/
  5. 5
    Qantas 787 Dreamliner Grounded In Rome After Bedbug Infestation In Economy Class
  6. 6
    Paradise reborn as Shangri-La and Setia revive Melbourne hotel venture - Green Street News
  7. 7
    Kempinski Augustine Hotel, Prague to Open in Early 2027, curating the Good Life - Luxury Travel Magazine
  8. 8
    The Hidden Costs for Hotels: Bed Bugs Put More Than Rooms at Risk
  9. 9
    Today's Winning F&B Recipe: One Part Discipline, One Part Creativity
  10. 10
    United Airlines Increases Status Qualification Requirement For 2027 & Removes PQF Requirement
  11. 11
    The Augustine hotel in Prague, Kempinski’s first acquisition since 1970, will relaunch in early 2027 - La Revue des Hôtels
  12. 12
    Strawberry Hotels Triple Spenn October 22 – November 21, 2026 (Book October 13 – 14)
  13. 13
    Mandarin Oriental Hyde Park reshuffles leadership team - The Caterer
  14. 14
    Kempinski Augustine Hotel Prague to Open in Early 2027 - Hospitality & Catering News
  15. 15
    Kempinski Augustine Hotel, Prague to Open in Early 2027, Curating the Good Life Alongside Living Monastic Heritage - Hospitality Net
  16. 16
    In full: Hotelier Middle East Awards 2026 shortlists revealed - Hotelier Middle East
  17. 17
    Riyadh Airport Closed Until Sunday & Watch Out For Cancellations At Other Saudi Airports
  18. 18
    Langham’s Brilliant Evolves & Kills Free Night Awards & Point Earnings Effective January 12, 2027
  19. 19
    Kempinski Becomes Munich’s Ultimate Insider - Luxury Hospitality Magazine
  20. 20
    Minor Hotels to enter Morocco with Anantara Retreat Rabat - Travel Daily News International
  21. 21
    Air Asia Has Reportedly Started “Funding Support” Talks With The Malaysian Government
  22. 22
    New Hilton Bonus Honors Points Offer On Cobranded Amex Cards In US Until December 31, 2026
  23. 23
    Delta Postpones Riyadh Launch For the Third Time – Now Scheduled For March 27, 2027
  24. 24
    SELECT-SERVICE MARRIOTT FRANCHISE IN NORTHERN NJ/NYC MARKET
  25. 25
    Journey Beyond Rebrands SeaLink Ferries as Island Connections
  26. 26
    Delta Delays Riyadh Launch to 2027 After Missile, Drone Strikes
  27. 27
    Reader Question: Is Housekeeping On-Request Expanding?
  28. 28
    Hyatt Centric Debuts on Japan's Hokkaido With 216-Room Sapporo Hotel
  29. 29
    Anantara Retreat Rabat: Minor Hotels & Bloom Holding Sign Morocco Deal - News and Statistics - IndexBox
  30. 30
    American Express Extends UK Platinum Cardholders Dining Credit Until June 30, 2029
  31. 31
    MANDARIN ORIENTAL, MUSCAT INTRODUCES EXCEPTIONAL JELLIES WITH MICHELIN-STARRED CHEF PETER GASTBY AMOUAGE - Hotel & Catering
  32. 32
    Minor Hotels to make Morocco debut with luxury Anantara retreat in Rabat - Yabiladi.com
  33. 33
    The Westin St. Francis San Francisco Displays Incoming Elite Number On Front Desk Display
  34. 34
    LAST CALL: IHG Buy Points 100% Bonus Flash Sale With Increased Limit + Extra Gift Until October 13, 2026

A day of loyalty tightening and incremental brand growth, with few urgent actions beyond the January 12 Langham deadline and Gulf travel monitoring. — The Desk

— The Hotels & Resorts Desk