Riviera reroutes Rhine Gorge sailings, cancels two departures as Kaub hits -6 cm
Riviera Travel is rerouting Rhine Gorge sailings and has cancelled two departures as the Kaub gauge fell to -6 cm. Only modest improvement is forecast, so more October Rhine and Cologne–Budapest departures are likely to be amended or cancelled.
For advisors, the practical steps are:
- Check every Riviera booking departing in the coming weeks, and any other Rhine line your clients are on.
- Tell clients now that the Rhine Gorge may be skipped.
- Review each supplier's low-water and refund policy before clients call.
Proactive contact is the point. Clients who hear about a change from you, not from a ship's notice, are easier to keep.
Record-low rivers: giving clients a consistent answer on booking
Mainstream coverage, including a Yahoo explainer and a first-person TravelPulse account, reports record-low Danube readings in Budapest and a Kaub gauge below its 2018 record. It also cites the Viking Ullur grounding and evacuation. Little of this is new operationally, but it is shaping client anxiety and questions about nonrefundable deposits.
Advisors need one consistent script that separates disruption from safety. Itineraries change, sometimes with coach transfers or ship swaps, and that is different from a safety failure. Pair the script with specifics: insurance options, supplier flexibility policies, and which departures sit in higher-risk windows. Clients who are booked should hear from you before they read the next headline.
AmaWaterways reveals AmaMaya, a 120-guest Mekong ship for January 2027
AmaWaterways has unveiled AmaMaya, a 60-stateroom, 120-guest ship due on the Mekong in January 2027. It is a sister to AmaDara and adds capacity on the Charms of the Mekong and Riches of the Mekong itineraries, which cover Vietnam and Cambodia.
This is sellable inventory for winter 2027 as Mekong demand grows. The Wellness Host and Chef's Table are the differentiators to lead with when comparing against other Mekong operators. Advisors with clients wanting a warm-weather river option while Europe's water levels are in the news now have a concrete alternative to pitch.
American Cruise Lines christens American Ranger and sets a three-ship 2027 build plan
American Cruise Lines has christened American Ranger on the Hudson, its third 2026 launch and the fourth Patriot Class ship, carrying 130 guests. American Mariner, American Navigator and American Anthem follow in 2027. Most 2026 Hudson sailings are sold out.
For 2027, Hudson cruises will round-trip from Albany with an NYC stop and Statue of Liberty views, starting in June (Summer Classic) and September (Fall Foliage). With 2026 largely gone, early 2027 booking is where advisors can still place US river clients, and the new fleet means more inventory to come.
Riviera Travel hires Donna Kurtz as North America MICE sales director
Riviera Travel River Cruises has created a North America MICE sales director role and filled it with Donna Kurtz, a former Scenic and Emerald charter and incentive leader who built that business to more than $40M.
The hire signals that Riviera is pushing into group, charter and incentive sales and into advisor relationships in North America. Advisors with group business have a new supplier contact and should ask about group incentives. It is a hire, not a program announcement, so details on terms are still to come.
