Collette gives advisors a script for the guided-versus-FIT conversation

Collette has added an on-demand training module to Collette University. It helps advisors work out whether a client suits a guided tour or independent (FIT) travel. The module offers discovery and selling tools for steering clients between the two.

There is no commission or pricing change attached, so the commercial impact is modest. The module does show where Collette is pointing advisors. It treats FIT demand as real, and it also frames the conversation so that clients who want structure end up in its guided collection.

For advisors who sell escorted product, the practical value is a ready-made set of discovery questions. It could shorten the client conversation and cut down on mismatched bookings. It is also free to use at your own pace. Check Collette University for the module and the supporting materials.