Royal Caribbean Voids Glitch Pricing, Tightens Two Promotions
Royal Caribbean canceled Port Day Casita reservations across all three Icon-class ships — Icon of the Seas, Star of the Seas, and Legend of the Seas — after some guests booked at $120 against a corrected $384 rate; affected guests are being refunded but lose the cabana. Separately, the line relaunched its non-alcoholic beverage package exemption with a stricter approval process and penalties for misuse, and brought back the Double Points promotion under two revised rules. For advisors, the takeaway is twofold: warn clients that confirmed ancillary pricing isn't guaranteed if it falls well outside expected ranges, and walk through the updated terms — approval documentation for the beverage exemption, the new Double Points conditions — before selling either promotion, so nobody is surprised after the booking is made.
Explora Journeys Exits the Red Sea, Banks on South America and the Mediterranean
Citing the ongoing war in the Middle East, Explora Journeys pulled EXPLORA I and EXPLORA V from Middle East and Red Sea itineraries and redeployed them, unveiling new South America and Mediterranean seasons for 2027-28 built around 20 maiden ports for the line. Advisors holding clients on the canceled Middle East sailings need to start rebooking conversations now, while the newly opened South America and Mediterranean seasons represent fresh luxury inventory worth getting in front of repeat clients early, before the best suites and sailings sell out.
Carnival Miracle's Last Alaska Call Meets a Crowded Pier
Carnival Miracle wraps its final Seattle-based Alaska season sailing on September 17 at Pier 91, which it's sharing that day with another line's ship and a Coast Guard inspection. To manage the congestion, Carnival is strictly enforcing arrival-time appointments and turning away guests who show up early rather than accommodating walk-ins as usual. Advisors with clients booked on this specific sailing should relay the appointment window now, well ahead of embarkation day, to head off a frustrating wait at the terminal.
